Terms

Terms of Service

Last updated 29 August 2026

These terms govern your use of TriggerFeed. By starting a trial or a subscription you agree to them.

1. What TriggerFeed provides

TriggerFeed gives you a feed of new business openings in the United Kingdom, identified from public local authority planning data and enriched with publicly available business contact information. Access is sold on an exclusive basis: one active subscriber per business category, per region.

The service is a lead and market intelligence tool. It is not advice, and we do not act as an agent or introducer between you and any third party.

2. Your subscription

• Trial. New accounts start with a 14 day trial of a single category and region.
• Price and billing. Subscriptions are billed monthly or annually by Direct Debit through our payment provider, GoCardless. Prices are shown at sign up and before you confirm. Annual plans are paid in advance for the year.
• Exclusivity. While your subscription is active or on trial, the category and region you hold are not sold to anyone else. Availability is first come, first served, and some regions may be limited or unavailable.
• Renewal. Subscriptions renew automatically at the end of each billing period until cancelled.
• Cancellation. You can cancel at any time. Your access, and your hold on the category and region, continue until the end of the paid period, after which the patch is released for others. We do not provide pro rata refunds for part periods unless required by law.

3. Acceptable use

Your subscription is for use within your own business. You must not:

• resell, sublicense, publish or redistribute the data or access to it;
• share your account or your exclusive access with another business;
• scrape, bulk export beyond the export features provided, or attempt to reconstruct the underlying dataset;
• use the service unlawfully, including in breach of data protection or electronic marketing rules when you contact the businesses you find.

You are responsible for how you contact the businesses surfaced to you, including compliance with UK marketing and data protection law.

4. Data accuracy

The data is derived from public sources and provided "as is". Planning records change, and enrichment is automated. We do not warrant that the data is complete, current or accurate, or that any opening will result in business for you. Nothing in the service is a guarantee of an outcome.

5. Availability

We aim to keep the service available and the data fresh, but we do not guarantee uninterrupted access. We may change, suspend or withdraw features, regions or categories, and will give reasonable notice of material changes where we can.

6. Liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, our total liability to you in connection with the service is limited to the fees you paid in the twelve months before the claim, and we are not liable for indirect or consequential loss, lost profits, or loss of business or opportunity.

7. Suspension and termination

We may suspend or end your access if you breach these terms, if payment fails and is not resolved, or if required by law. You may close your account at any time by cancelling.

8. Changes to these terms

We may update these terms. If a change is material we will tell active subscribers by email. Continued use after a change means you accept the updated terms.

9. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

10. Contact

Questions about these terms: george@triggerfeed.co.uk.